The event organizer, Hudson One Creative, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
[Hudson One Creative] (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you purchase tickets or use our website and services.
1. Information We Collect
We may collect the following types of personal information:
Required Information
- Full name
- Email address
- Phone number
- Payment information (payment confirmation details; we do not store full credit card numbers)
Optional Information
- Marketing and promotional communication preferences
- Event-related survey or promotional information
2. Purpose of Collection and Use
We collect and use personal information for the following purposes:
- Processing ticket purchases and payments
- Issuing tickets and providing entry-related information
- Sending purchase confirmations and event notifications
- Customer support, dispute resolution, and communication
- Preventing fraudulent transactions and unauthorized resale
- Marketing and promotional communications (only with your consent)
3. Retention Period
We retain personal information only for as long as necessary to fulfill the purposes stated above, unless a longer retention period is required by law.
| Category | Retention Period | Legal Basis |
|---|---|---|
| Payment and transaction records | Up to 5 years | Applicable commercial laws |
| Customer inquiries and disputes | Up to 3 years | Consumer protection laws |
4. Sharing of Personal Information
We do not sell or rent personal information to third parties.
Personal information may be shared only in the following cases:
- With your prior consent
- With payment processors (PG companies) for payment processing
- When required by law or legal proceedings
5. Outsourcing and Service Providers
We may outsource certain services to trusted third-party providers, including:
- Payment gateway providers (for online payment processing)
- Ticketing system providers (for ticket issuance and access control)
All service providers are required to protect personal information and comply with applicable privacy laws.
6. User Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Request restriction of processing
- Withdraw consent for marketing communications at any time
Requests may be submitted via email or customer support.
7. Data Security
We take reasonable technical and administrative measures to protect personal information, including:
- Data encryption and secure servers
- Restricted access to personal information
- Internal privacy training for staff
8. Privacy Contact
- Privacy Officer: Daniel Lee / President
- Email: hudsononecreative@gmail.com
- Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (local time)